We ship items to locations within the Europe and America where EMS can reach. No matter how many items you purchased per transaction, we only charge 8.5 GBP / 13.69 USB for each shoes for shipping. The items you ordered will be shipped out in 48 Hours after payment goes through. And it usually needs 5-7 days for delivery. But NO overnight shipping.

You can contact us by email - uggsaleservice@gmail.com . As a general rule, articles in saleable condition are accepted to be returned in 7 days or exchanged in 15days after you receive them, accompanied by a sales receipt.

* Hands wash only. DO NOT use a washing machine.
* Moisten sheepskin footwear with clean, cold water.
* Wet entire boot when cleaning to ensure equal drying or you could end up with visible water lines.
* Dilute Cleaner & Conditioner with 1/2 water and 1/2 Cleaner & Conditioner.
* Apply a small amount of diluted Cleaner & Conditioner to a clean wet sponge. DO NOT apply Cleaner & Conditioner directly onto footwear.